Leasing Supervisor - Halifax
Maria has been in the rental industry for more than 19 years and the last 3 years as a Leasing Supervisor in Halifax, NS. She is the primary point of contact for most new residents.
Recently, Maria was selected as CAPREIT's Nova Scotia representative for Employee Of The Year. This award is presented annually by IPOANS (Investment Property Owners Association of Nova Scotia)
and we are pleased to announce that she was a finalist for the award at the annual award show.
Maria is the person tenants seek first for questions and concerns. She is consistently attracting top-tier residents to the community and works to retain them via exceptional customer service and resident-appreciation.
Maria can often be found on the front lines of most resident events at her building. Whether it's donating her time to give blood as part of CAPREIT's Blood for Life program or assisting with seasonal resident appreciation parties or dressing up as Mrs. Claus for the annual Holiday Party. Even the small things do not go unnoticed such as, brewing fresh coffee each morning for her colleagues and residents and bringing her "Maria Cookies" to work each week.
In December 2015, two siblings (new to Canada) were waiting outside the rental office in in anticipation of Maria's arrival. In their hands were letters for "Santa" because earlier in the week Maria informed them and their mother that Santa replies to all the letters he receives.
Not only did Maria take initiative in ensuring "Santa" replied, she approached management about setting up a "letters for Santa" box and organizing a "visit from Santa" and personally ensured each child received a reply… from Santa of course.
Maria is undeniably our greatest asset at our property. Her unwavering dedication to meeting the needs of her residents is immediately apparent to prospects, and has been key to building an engaged, conscientious, and vibrant community.
The best to way to convey Maria's popularity and customer service? The words of her residents speak for themselves!
"professional and enthusiastic customer service"
She always has a smile on her face"
"Maria is superb!"
"She is a valuable asset to the company and the office"
"Listens to tenants concerns"