Resident Manager - Halifax
Joan has been with CAPREIT for more than 10 years and is one of the longest serving employees in our Halifax portfolio. She is on a first-name basis with the vast majority of her 300 residents. Joan is a hands- on resident manager that residents trust will get the job done in a professional and friendly manner. Joan has a team of three employees and she makes sure to hold her team to the highest standards to which she lives and works by.
It is of no surprise why in May 2017 Joan was selected as CAPREIT's Nova Scotia representative for Employee Of The Year. This award is presented annually by IPOANS (Investment Property Owners Association of Nova Scotia)
and we are pleased to announce that she was a finalist for the award at the annual award show.
Joan is the person tenants seek first for questions and concerns. She is consistently attracting top-tier residents to the community and works to retain them via exceptional customer service and resident-appreciation.
Joan can often be found on the front lines of most resident events at her building. Whether it's donating her time to Feed Nova Scotia Food drives or assisting with seasonal resident appreciation parties. Even the small things do not go unnoticed such as; brewing fresh coffee each morning or having her team clear the snow off of senior residents' cars. It's clear to both residents and colleagues that Joan consistently goes above and beyond!
Congrats Joan on your successful year and we wish you many more in your time at CAPREIT!