Dear residents,

As the efforts to curb the spread of COVID-19 are underway, we hope you and your family are doing well under what are very challenging circumstances. We know that the stress of social distancing, lack of routine and uncertainty is continuing to mount for many of us. As a valued CAPREIT resident, we want to update you on all that CAPREIT is doing for our communities to navigate this unprecedented crisis. We have put together the latest information on rent related matters and the support measures we have implemented. As circumstances concerning COVID-19 are changing daily, we will continue to provide updates and resources in a timely fashion. Below, you will find relevant information on rent collection, government assistance plans and the measures we are taking at the building level to ensure safety for all.



Update - Oct 9, 2020

It’s important for residents to note the following:

We are asking all residents who can pay their rent to please do so as they normally would. For those residents who cannot pay rent, our commitment remains constant to working collaboratively with you on a case by case basis. As of April 1, we have implemented payment plans designed to give those in need some flexibility around their rent obligation.

We value your place in our community. If you have questions, we are here to help you. 

Please visit our Covid-19 Resources Page  for all the latest news and resources.



Update - April 2, 2020

Rent with us Remotely

If you are interested in rental opportunities, our Leasing Specialists remain available via telephone, live chat and email.

We also have virtual tours for most of our buildings. Check out our apartment videos, photos, floor plans of available units and pricing. Through your mobile device, computer or tablet we have what you need to find your next apartment.

You can even start the application process online! Choose your building, available unit and click on Apply Now.



Ian Bickis · The Canadian Press - Mar 30, 2020  

Major landlords promise flexibility as COVID-19 eats into tenants' ability to pay rent

Major REITS say they are trying to help, but 80% of rental stock owned by smaller players

Some of Canada's biggest residential landlords say they're committed to working with tenants who have lost their job because of the novel coronavirus pandemic.

The signals come as efforts to contain the outbreak have led to huge business disruptions and surging unemployment that have made many Canadian worried about how they will pay next month's rent.

The speed of the shutdown in many areas of the economy has meant many people will likely be short on next month's rent, especially since government programs meant to help those who have lost their job won't start paying out until April.

The unprecedented times have led some tenants to call for an all-out rent strike, but major rental companies are urging those who are able to pay their rent to do so, while offering assistance to those who find themselves in need.

"If anybody's lost their job, we are there to support them, and there to work with them through the crisis," said Mark Kenney, CEO of Canadian Apartment Properties Real Estate Investment Trust.

"We are violently against evicting people that find themselves in a place of distress right now."

The company, which manages more than 65,000 residential rentals across Canada as well as in Ireland and the Netherlands, says tenants who need to should get in contact with their property manager to explain their situation, offer to pay what they can and discuss ways they might repay the rest over time.

Other major rental companies including Northview Apartment REIT, Greenwin Corp., MetCap Living, and Boardwalk REIT have also issued notices to tenants, asking them to reach out if they are in financial distress and have committed to various degrees of support.

"Right now, our message to our communities is that Greenwin is still here for them. We are committed to working with our residents as much as possible during this difficult time," said Greenwin Corp. CEO Kris Boyce in a statement.

Given the case-by-case nature of these appeals, it's not yet clear just how accomodative the companies will be. Landords are also limited on what immediate action they can take against tenants, since some provinces have suspended eviction tribunals during the crisis.

Kenney at Capreit says the company will be open to both deferring rent until tenants can pay, as well as rent relief in some cases.

He says, however, that he's worried about the roughly 80 per cent of landlords in Canada who are small-scale owners of units and who won't have the same flexibility.

"These are circumstances that we all have to show empathy in and understanding for. But equally, we need to keep the integrity in the system."

The call echoes what has been coming out of Canada Mortgage and Housing Corp., which has asked that people leave both rent and mortage relief to those who need it most while asking those who can to pay their bills.

Source: CBC News: https://www.cbc.ca/news/business/rents-landlord-covid-19-1.5515071



A Message from FRPO - March 27, 2020 

A Message from the Federation of Rental-Housing Providers of Ontario

TORONTO, March 27, 2020 /CNW/ - Our members sincerely care about our residents. We value you and your families. At this time of emergency, especially, we want you to be safe and secure in your homes. We know that many residents have had their incomes disrupted by the COVID-19 emergency. For some, it may be challenging to pay rent on April 1, 2020.

To take some of the stress out of the situation, we have the following advice on what to do if you cannot pay your rent due to the COVID-19 emergency.

  1. Reach out to your property manager by phone or online (to respect physical distancing).
  2. Explain the situation. 
  3. Offer to pay what you can, if possible. 
  4. Ask about government programs you might qualify for, and for the remainder, discuss a plan for how you could repay over time.

Remember, it is important to please pay your rent if you can. To keep buildings operating, clean, and safe, we need to pay our mortgages, operating costs and employees too.

We understand the situation is unpredictable. Some financial help is already on the way, and all levels of government have already taken steps to help maintain incomes or reduce costs:

  • The Government of Canada has introduced the Canada Emergency Response Benefit which provides $2,000 a month for up to 4 months to individuals who have lost their income as a result of COVID-19. The federal government is also providing a 75% wage subsidy for small and medium-sized businesses so they can keep people employed.
  • The Government of Ontario has set aside $148 million for assistance through Municipal Service Managers, which will use the Canada-Ontario Housing Agreement to direct more resources to tenants. The Province has also committed additional financial relief for low-income seniors, families with children and individuals with student loans.
  • Some municipalities have offered grace periods for municipal payments such as property taxes, water and other utilities, and our members commit to take that into account in making arrangements and calculating arrears. 

We are hopeful that these measures will help benefit our residents, but they may take time to reach those in need. We understand. We urge you to keep the lines of communication open with your property manager.

ABOUT FRPO

The Federation of Rental-Housing Providers of Ontario (FRPO) is the province's leading advocate for quality rental housing. FRPO represents over 2,200 rental housing providers who supply and manage homes for over 350,000 resident households across Ontario.

SOURCE Federation of Rental-Housing Providers of Ontario

For further information: Tony Irwin, President and CEO, Phone: 416-385-1100 x20, Email: tirwin@frpo.org


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CAPREIT Blog

Browse the topics below for more of the blog content you crave.

Simple holiday decorating ideas for apartments

By Trish MacPherson on 12/17/2015 in Apartment Living Comments (0)

The Holidays are the perfect time to decorate your home with festive décor to show off your creativity and holiday spirit

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How to Clean your fridge and keep it that way

By Trish MacPherson on 12/14/2015 in Apartment Living Comments (0)

Since most of us probably aren't going to go as far as to live without a fridge, we should know how to keep up with ours to make the most of its energy use and to simply live healthier

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Emergency supply kit for apartments

By Trish MacPherson on 12/07/2015 in Apartment Living Comments (1)

As a renter, the best thing you can do in any emergency situation is be prepared, which means planning carefully and knowing what to expect

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Stay warm and save energy this winter

By Trish MacPherson on 11/26/2015 in Apartment Living Comments (0)

It may not be snowing where you are right now but make no mistake, winter is here! Temperatures are beginning to drop and it’s just about time to break out that winter jacket if you haven’t already done so

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5 Ways to save money on groceries

By Trish MacPherson on 11/19/2015 in Apartment Living Comments (0)

The biggest trick to saving on your bill is to make a weekly meal plan so you aren’t throwing food—and your money—away

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10 Things to do before leaving for vacation

By Trish MacPherson on 11/12/2015 in Apartment Living Comments (0)

You have a number of things to do before you leave for a trip, so it's very easy to let some important to-dos slip through the cracks

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How to clean a bathroom quickly

By Trish MacPherson on 11/09/2015 in Apartment Living Comments (0)

Having the supplies all together at the beginning of the job is essential to avoiding distractions. Running downstairs to grab the broom, might make you wonder if the mail has come yet

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How to keep your dog happy in a small apartment

By Trish MacPherson on 10/21/2015 in Apartment Living Comments (0)

Living in a small apartment can be a challenge for a few different reasons. But add a dog to the scenario, and small-apartment living becomes even more challenging

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Beginners guide to managing debt

By Trish MacPherson on 10/16/2015 in Apartment Living Comments (0)

Debt, in one form or another is often part of life. While debt often gets a bad rap, it’s not all bad. In fact, it can be a good thing by allowing you to establish your credit

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How to prepare for hosting Thanksgiving in your apartment

By Trish MAcPherson on 10/07/2015 in Apartment Living Comments (0)

Are you hosting Thanksgiving for the first time this year? Hosting and cooking this huge meal is a big milestone for a cook, but it also can be a moment of some anxiety and nerves

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Instagram Photo Video competition

By Trish MacPherson on 10/05/2015 in CAPREIT News Comments (0)

CAPREIT is excited to announce that we’re launching an Instagram photo/video competition for our residents

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How to score a great apartment in a great neighborhood at a great price

By Rentseeker on 09/30/2015 in Apartment Living Comments (0)

Looking for a new apartment can be stressful. Minimize that stress as much as you can by being a savvy searcher. By being prepared, you can set yourself up for a successful apartment search

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How to make a packing plan when moving out of your apartment

By Trish MacPherson on 09/24/2015 in Apartment Living Comments (0)

Packing is one of the most stressful parts of moving because it involves trying to stay organized while going through every single one of your possessions item by item

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How To budget before moving into your first new apartment

By Trish MacPherson on 09/15/2015 in Apartment Living Comments (1)

You've signed the lease and you have a move-in date. You know how much rent you can afford. But what are your expenses once you move in? Let's break it down

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Small space tips and tricks for planning a children’s birthday party

By Trish MacPherson on 09/09/2015 in Apartment Living Comments (0)

Are you hosting a children’s birthday party in your apartment? Are you concerned that you don’t have enough space and that no one will have fun? Don’t worry

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Apps to help moms manage

By Trish MacPherson on 09/01/2015 in Apartment Living Comments (0)

There is so much to do every day and when you have a family the tasks multiply! Your children have school, clubs, pick-ups, drop-offs, playdates, lessons etc

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Finding a job close to home and campus

By Trish MacPherson on 08/26/2015 in Student Living Comments (0)

When you are a student, you may need to supplement your income during the school year to help pay rent, tuition and other bills

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Small kitchen? Here are 10 tips on how to make it work.

By Trish MacPherson on 08/20/2015 in Apartment Living Comments (0)

Are you cursed with a small kitchen? Never fear, there is always room to make a great meal. Creative storage will help you keep the necessary food and tools easily on-hand

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Tips for Getting Your Taxes Done On Time

By Trish MacPherson on 08/12/2015 in Apartment Living Comments (0)

Tips for Getting Your Taxes Done On Time Taxes. Ugh. Do you feel like they sneak up on you every year

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Keeping your car safe when parked on the street

By Trish MacPherson on 08/07/2015 in Apartment Living Comments (0)

There are statistics that say a car is stolen every 27 seconds and that it takes a thief as little as a minute to complete the job

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10 Tips for getting along with your college roommate

By Trish MacPherson on 07/27/2015 in Student Living Comments (0)

Having a roommate in college is a great experience and could be the beginning of a lifelong friendship. Although you will have a lot of fun

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Winter - Spring - Summer - Fall: reduce your utilities cost year round

By Trish MacPherson on 07/17/2015 in Apartment Living Comments (0)

Saving money is always a good thing! Here are a few tips and tricks for keeping your utility bills under control all year

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No money? No problem! 30 tips for decorating on a budget

By Trish MacPherson on 07/08/2015 in Apartment Living Comments (0)

Decorating on a budget is a challenge and many people are intimidated by design shows they see on TV. Don’t despair, a little bit of DIY decor can vastly change the look of your apartment in a short amount of time

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Keep your kids busy this summer

By Trish MacPherson on 07/02/2015 in Apartment Living Comments (0)

The summer holidays are here and the kids are home. Don’t panic! It can be a challenge to keep children entertained, but with a bit of planning no one will be whining “I’m bored”

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What is a transit score? Why is it important to you when finding an apartment?

By Trish MacPherson on 06/19/2015 in Apartment Living Comments (0)

Finding the perfect apartment may take you some time and it can be hard to know where to start. Many people launch their search by looking near friends and family, or near work

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Choosing the right area for your first apartment

By Trish MacPherson on 06/10/2015 in Apartment Living Comments (1)

When you are looking for your first apartment, choosing the right area can be a challenge. Generally, landlords will ask you to sign a one year lease, which means you may be pretty unhappy

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Subletting your apartment for the summer

By Trish MacPherson on 06/04/2015 in Apartment Living Comments (0)

If you are a student, you are probably on a budget, and one of the biggest expenses, after tuition of course, is rent. A summer job is vital to most students

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Education is expensive. Get ahead of the game and start saving for your child’s education now.

By Trish MacPherson on 05/26/2015 in Student Living Comments (0)

Being a parent is a great joy and an enormous responsibility. When a child arrives in your life, you immediately start to worry about their future. Is he eating the right foods? Will she need braces? Will they want to borrow the car?

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Creating a home office

By Trish MacPherson on 05/19/2015 in Apartment Living Comments (0)

When you were a kid, did you have an office? No! You did your homework either at the kitchen table or at a little desk in your room, maybe even on your lap in front of the TV. But now you are a grown up and you need a proper home office. Living in an apartment can mean that space is at a premium.

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Planning your summer vacation on a budget

By Trish MacPherson on 05/14/2015 in Apartment Living Comments (0)

If your family is like most, you are busy. The demands of work and children's activities sometimes make it

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Spring clean your bedroom

By Trish MacPherson on 05/04/2015 in Apartment Living Comments (0)

We spend one third of our life sleeping, and a good night's sleep is essential to feeling our best. Sleep can be compromised by many different things, such as too much caffeine, pinging smartphones

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Your guide to spring cleaning

By Trish MacPherson on 04/27/2015 in Apartment Living Comments (0)

Finally, the days are getting longer, the birds are tweeting, and the flowers are starting to come up. It's time to throw open your windows and welcome spring

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Decorating your apartment on a budget

By Trish MacPherson on 04/20/2015 in Apartment Living Comments (1)

As you sit surrounded by design magazines, you might be wondering how you will ever achieve the serene bedroom and chill living room of your design dreams

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Apartment Decorating 101

By Trish MacPherson on 04/13/2015 in Apartment Living Comments (0)

Renting an apartment does not have to mean living in a box with white walls. While you may not be able to paint, there are many ways to be creative when you decorate

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New to Canada? Finding your family a suitable apartment in a great neighbourhood

By Trish MacPherson on 04/08/2015 in Apartment Living Comments (0)

If you are new to Canada the first thing you need to do is find a place to live. Once you know your budget, it is time to find a neighbourhood that you like

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Plan the ultimate easter egg hunt!

By Trish MacPherson on 04/01/2015 in Apartment Living Comments (0)

An Easter egg hunt is another way of saying, “Let’s have chocolate for breakfast!” Children not only enjoy the treats, they love the challenge and fun of tracking down those elusive eggs

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Are you a student? Lower your costs by living off campus.

By Trish MacPherson on 03/30/2015 in Student Living Comments (0)

A post-secondary education is an expensive undertaking. Once you have chosen your school and your program it’s time to plan your budget

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5 must have tools for spring cleaning your apartment

By Trish MacPherson on 03/18/2015 in Apartment Living Comments (0)

It’s March and it’s time to get ready for Spring cleaning! But before you start, make sure you have the right tools for the job

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5 common apartment balcony gardening mistakes

By Trish MacPherson on 03/09/2015 in Apartment Living Comments (1)

Winter is just about over, and Spring is right around the corner. If you’ve been thinking of starting a garden on your balcony, here are some common mistakes to keep in mind and to try and avoid

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The apartment rental application process

By Trish MacPherson on 02/19/2015 in Apartment Living Comments (0)

After hours of looking at apartments online and in person, you’ve finally found the one. It’s exactly what you’re looking for in terms of price, size, amenities and location, and you want to fill out the application

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5 Reasons students should move off-campus

By Places4Students on 02/10/2015 in Student Living Comments (0)

This post is written by Allied Van Lines, the largest moving company in North American providing local, long distance and international moving services and solutions

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10 most important rules of small space living

By Trish MacPherson on 01/16/2015 in Apartment Living Comments (0)

Whether you’ve just downsized to a smaller apartment, or if you’ve been feeling like your space has gotten smaller since moving in, there are things you can do to make your apartment or room feel less claustrophobic

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Ways to make your apartment warm without touching the thermostat

By Trish MacPherson on 01/09/2015 in Apartment Living Comments (0)

Winter is finally here, and if the forecasts are correct then this will be an incredibly cold couple of months. If you want to keep warm without cranking up the heat all day and night

 

Read More

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