Associate Vice President, Operations

The Associate Vice President, Operations position is a hybrid role that merges the oversight of property management with hands on financial planning and execution to develop, maintain and project the health and ownership of the real assets of the organization. The position is characterized by a high degree of leadership, responsibility, creativity, vision, accountability, technical aptitude and diplomacy.

Responsibilities:

Direct accountability for all operational asset management functions.
Responsible for managing and leading a Property Management Team.
Regularly evaluate property and portfolio goals in all management areas to promote sound management, accommodate changes in the industry, and portfolio growth.
Review and evaluate capital expenditure requests to ensure they meet budgetary and operational expectations.
Ensuring budget controls are in place to maintain financial objectives
Continually review and evaluate rent structure and incentives for each property with the Marketing Department and the Operations Manager.
Responsible for managing the Net Operating Income for each property within a portfolio
Responsible for achieving full occupancy at all properties within a portfolio
Responsible for ensuring that rent collection is consistent and arrears are managed at all properties within a portfolio
Assist the Vice President, Operations with asset plans for the portfolio encompassing product repositioning, revenue strategies, utility management and asset intensification initiatives.
Review property and capital budgets for Executive Team approval.
Participate in project planning and monitoring with Capital Project Department
Provide due diligence on prospective acquisitions.
Assist in the development of bulk purchasing and procurement strategies.
Other tasks as assigned by management.

Qualifications

Bachelor’s Degree in Finance / Administration
Minimum 3 years experience as a senior property management professional or finance professional
Excellent communication and organizational skills
Excellent leadership and customer service skills

All resumes should be sent to west.careers@capreit.net or faxed to 403-252-9282.

Leasing Specialist

Our Operations team is looking for customer service oriented individuals for our properties in Victoria.
This role is primarily responsible for maintaining an occupancy rate of 100%. This is achieved through demonstrating excellent skills in: tenant relations, communication, sales, administration and organization. The Leasing Specialist is also responsible for maintaining a high level of tenant satisfaction. As a Leasing Specialist you will be responsible for maintaining and entering information correctly into the system with respect to their lease dates, rent payments, etc. You will also be responsible for maintaining an accurate account of unit availability and ensuring inspections are performed on vacant units. Finally you will communicate with the Operations Manager and Site staff regarding building and tenant issues.

Qualifications:

• Demonstrated history of outstanding customer relations skills
• Computer proficiency
• Excellent written and verbal skills
• Sound organizational skills with the ability to multi task
• Flexibility to work varying shifts within our hours of operation
• Contributes to team atmosphere

All resumes should be sent to west.careers@capreit.net  or faxed to 403-252-9282.

Resident Manager - Singles

The Resident Manager or Resident Manager Couple will primarily assume the responsibilities for leasing, rental collection, administration, general maintenance and housekeeping of the property. This is a live-in position that also requires after-hours emergency coverage. Daily maintenance and housekeeping of all common areas including compactor rooms, garbage rooms, elevators, lobby & vestibule, hallways and stairwells, garage or parking lot, storage rooms, mechanical rooms, laundry rooms, moving and mail rooms. Daily administration is required for fire log records, locker control records and the directory board

Skills:

Excellent communication skills.
Mechanical and administrative background.
Organized and able to handle multiple projects.

Effort:

Patience and diplomacy with occupants.
Able to work long hours.
On call for after hour emergencies.

All resumes should be sent to west.careers@capreit.net  or faxed to 403-252-9282.

Operations Manager

Responsible for delivering efficient and professional management to a prescribed portfolio of properties.  A fundamental requirement of the position is to manage an annual operating and capital budget while maintaining a high level of resident satisfaction, in accordance with CAPREIT policies and guidelines.

Responsibilities:  

Management
Responsible for maximizing the profits by managing NOI and CAPEX budget in their portfolio
Staffing of appropriate office hours
Approve/reject leases
Follow up with assistance of Revenue Specialist on rent collections (AR)
Manage renewals process
Explore ancillary revenue opportunities (ie. parking/lockers)
Take action on vacancy
Ensure tribunal action initiated and followed up (appearance if necessary)
Tenant file compliance
Leases
Letter of Acknowledgements (LOA)
Applications, etc
Work order completion and timing
Identify, report and action potential liability (ie. environmental/tenant/legal, etc)
Approve requisitions and ensure purchasing policies are being adhered to
Assist in the implementation of corporate special projects
Completion of site visit checklist

Manage the process of getting apartments rent ready
Approve scope of work and price

Responsible to review and action reports on a scheduled basis in accordance with CAP REIT policies and procedures

Resident Relations
Ensure high level of resident satisfaction and resolve inquiries

Asset Management
Perform physical site inspections of properties and suites in accordance with CAP REIT policies and procedures

HR
Hiring & training of staff
Payroll Direction/Approval
Performance reviews
Monitor and manage vacation entitlement
Discipline  - terminations – resolve employee issues

Marketing
Coordinate with Marketing department (ie. Advertising, incentives)
Review and make recommendations to maximize rent table potential

Life and Safety
Follow up on building LOA – ensure Life & Safety Policies adhered to
Identify, report and action potential liability (ie. life and safety)
Audit of fire/life safety

Other projects as assigned by AVP, Operations

Qualifications:

University/college degree or equivalent work experience
Preferred of at least three years experience in property management
Experience in staff management and strong interpersonal skills
Proficiency in comprehension of financial statements and reports
Strong leadership ability and customer services skills
Outstanding problem solving and organization skills
Excellent verbal and written communication skills
Proficiency in computer skills
Ability to handle multiple priorities and tight deadlines
Strong decisions making skills and business acumen

 

All resumes should be sent to careers@capreit.net  or faxed to 416-861-9913.

There are currently no postings for the Saskatchewan region. Please check back again soon.

Resident Manager - Singles (LIVE IN)

We are currently looking for Superintendent Singles for the following Locations in the Greater Toronto Area:

Toronto East Portfolio

The Resident Manager or Resident Manager Couple will primarily assume the responsibilities for leasing, rental collection, administration, general maintenance and housekeeping of the property. This is a live-in position that also requires after-hours emergency coverage. Daily maintenance and housekeeping of all common areas including compactor rooms, garbage rooms, elevators, lobby & vestibule, hallways and stairwells, garage or parking lot, storage rooms, mechanical rooms, laundry rooms, moving and mail rooms. Daily administration is required for fire log records, locker control records and the directory board.

Skills:

Excellent communication skills.
Mechanical and administrative background.
Organized and able to handle multiple projects.

Effort:

Patience and diplomacy with occupants.
Able to work long hours.
On call for after hour emergencies.

All resumes should be sent to careers@capreit.net or faxed to 416-861-9913.

Building Operator

We are currently looking for experienced full time and part time maintenance people/handymen for our buildings in Brampton.

Under the direction of the Operations Manager you will oversee the co-ordination of all work necessary to maintain the property both inside and out. Areas of responsibility will include the repairs and maintenance for suite turnovers, compactor rooms, hallways and stairwells, garage, laundry and mechanical rooms.  Duties include removal of garbage, minor electrical & plumbing repairs, replacement of light fixtures, ensuring all mechanical areas are operational ie. garage doors/ramps and the preventative maintenance of all mechanical systems.

Skills:

•    Excellent communication skills.
•    Strong Mechanical background.
•    Organized and able to handle multiple projects.

Effort:

•    Patience and diplomacy with occupants.
•    Able to work long hours.
•    On call for after hour emergencies.

 

All resumes should be sent to careers@capreit.net or faxed to 416-861-9913.

Administrative Coordinator

The Administrative Coordinator is responsible for providing administrative support to the regional operations group in order to ensure effective and efficient follow-up in regards to H.R., Life and Safety and administrative duties. Service the staff and the residents in a prescribed portfolio in accordance with CAP REIT policies and guidelines.

Responsibilities:

HR
Complete Hiring package forms
Assist and support new employee
Liaise and facilitate employee concerns with Head Office
Co-ordinate the collection of timesheets and Payroll directions to Head Office
Request ads for recruitment
Liaise resignations/terminations to Head Office

Clerical work
Answer phones and tenant inquiries
Manage tenant letters and e-mails
Manage response letters to tenants and building notices
Transfer office management – courriers, supplies, etc.
Monitor RFA’s

Life & Safety
Follow-up and update records (ie. Fire logs, City  Work Orders & Violations logs - monthly and annually)
Monitor Letter Of Acknowledgement (LOA) management, fire drills, safety inspections

Other projects as assigned by AVP, Operations

Qualifications:

Excellent computer skills
Attention to detail and high level of accuracy
Ability to handle multiple priorities and tight deadlines
Effective verbal and listening communications skills
Effective written communications skills
Excellent interpersonal skills
Ability to service customers

All resumes should be sent to careers@capreit.net or faxed to 514-332-7225.

Leasing Specialist

This role is primarily responsible for maintaining an occupancy rate of 100%. This is achieved through demonstrating excellent skills in: tenant relations, communication, sales, administration and organization. The Leasing Specialist is also responsible for maintaining a high level of tenant satisfaction. As a Leasing Specialist you will be responsible for maintaining and entering information correctly into the system with respect to their lease dates, rent payments, etc. You will also be responsible for maintaining an accurate account of unit availability and ensuring inspections are performed on vacant units. Finally you will communicate with the Operations Manager and Site staff regarding building and tenant issues.

Qualifications:

• Demonstrated history of outstanding customer relations skills
• Computer proficiency
• Excellent written and verbal skills
• Sound organizational skills with the ability to multi task
• Flexibility to work varying shifts within our hours of operation
• Contributes to team atmosphere

All resumes should be sent to careers@capreit.net or faxed to 514-332-7225.

Maintenance Person

Under the direction of the Maintenance Manager you will oversee the co-ordination of all work necessary to maintain the property both inside and out. Areas of responsibility will include the repairs and maintenance for suite turnovers, compactor rooms, hallways and stairwells, garage, laundry and mechanical rooms.  Duties include removal of garbage, minor electrical & plumbing repairs, replacement of light fixtures, ensuring all mechanical areas are operational ie. garage doors/ramps and the preventative maintenance of all mechanical systems.

Skills:

• Excellent communication skills.
• Strong Mechanical background.
• Organized and able to handle multiple projects.

Effort:

• Patience and diplomacy with occupants.
• Able to work long hours.
• On call for after hour emergencies.

All resumes should be sent to careers@capreit.net or faxed to 514-332-7225.

Resident Manager - Singles / Couples

The Resident Manager or Resident Manager Couple will primarily assume the responsibilities for leasing, rental collection, administration, general maintenance and landscaping of the property. This is a live-in position that also requires after-hours emergency coverage. Daily maintenance and housekeeping of all common areas including compactor rooms, garbage rooms, elevators, lobby & vestibule, hallways and stairwells, garage or parking lot, storage rooms, mechanical rooms, laundry rooms, moving and mail rooms.  Daily administration is required for fire log records, locker control records and the directory board. 

Skills:

• Excellent communication skills.
• Mechanical and administrative background.
• Organized and able to handle multiple projects.

Effort:

• Patience and diplomacy with occupants.
• Able to work long hours.
• On call for after hour emergencies.

All resumes should be sent to careers@capreit.net  or faxed to 514-332-7225.